The job today

An enquiry at ten to five

16:48

A web form lands in the shared inbox. The rep who would answer is on the road. The lead waits until tomorrow.

Next morning

Three people read it. One replies from memory of the price list. The CRM is updated later, or not.

Three weeks later

The quote has had no answer. Nobody noticed; nobody watches open quotes.

What nobody measures

Two questions for your sales meeting

How many enquiries arrived after four o'clock last month, and how long did each wait for a reply? How many open quotes have had no follow-up for two weeks?

Most firms cannot answer either. Your buyer has usually written to someone else too. With a co-worker on the job, both have a number.

The job with the co-worker

The same enquiry, answered in minutes, your rep deciding

  1. 16:48 – Read and drafted

    Reads the enquiry, checks the CRM, scores the fit against your rules and drafts the reply in your words, with two meeting slots.

  2. 16:51 – Approved in one tap

    Your rep sees the draft, the score and one button on their phone. Send, or edit first. Nothing leaves without a person. The lead is in the CRM.

  3. Day 3, day 7 – Followed up

    A quote with no answer gets a follow-up at your intervals, in your tone, approved by your rep. Price or discount questions go to a person.

What you are buying

The rules it works under

Control card Lead Response & Follow-up
Permissions
Reads enquiries, your offer and your CRM. Writes drafts, lead records and follow-up tasks. Never sends on its own, changes a price or touches invoices and contracts.
Approval gates
Every reply in the first weeks. Afterwards any price, discount, meeting or commitment, and any poor-fit enquiry, waits for the rep you name.
Limits
A ceiling on messages per lead and per day. Follow-ups only at your intervals, within working hours. Never escalates on its own.
Record
Every enquiry, draft, score, approval and send is logged with source and time. You decide retention and who may review.
Stop
One switch pauses it. A named owner on your side decides. Drafts in flight stay drafts; nothing is sent.
Data
Stays in Europe, in your own CRM and mailbox. Never used to train anything. Sub-processors on the Data page.
Transparency
Every draft and message is marked as prepared by the co-worker, as the EU AI Act requires since August 2026.
The demonstration

Ninety seconds, your CRM, synthetic data

One enquiry, from the web form to the follow-up, in the systems you run.

See it in your own CRM — book 30 minutes
  1. 01The enquiryA form at ten to five. Read, checked against the CRM, reply drafted with two slots.
  2. 02The approvalYour rep's phone: draft, score, one button. Tap. Sent, logged, CRM updated.
  3. 03The logDay three: the follow-up on the open quote, approved the same way. Every step on record.
After go-live

What we measure

Three indicators, reported monthly. No figure here until we have measured one.

  • First reply minutes from the enquiry arriving to the first reply sent.
  • Follow-up coverage the share of open quotes followed up inside your interval.
  • Touch time minutes your people spend per lead, from first reply to decision.
Before we build

What we need from you

  • Your offer: the price list or service sheet a rep would quote from.
  • Three replies you were proud of, so it learns your words.
  • Access to the CRM and the mailbox or form enquiries land in.
  • The rules we agree in the diagnostic: what a good fit is, the follow-up intervals, who approves, who owns it.

Works with

HubSpot, Teamleader, Pipedrive, Outlook and Microsoft 365, Gmail and Google Workspace, your website forms — and your CRM through its API.

Investment

Four weeks, a fixed fee, yours

  • Time to live four weeks from the signed scope and price.
  • Fixed fee set in the signed scope and price before we build.
  • Managed service optional, monthly. We run it, watch the log, adjust the rules with you. You keep control.

Three questions about this job

  1. What if the enquiry is spam or a sales pitch? Filed, never answered. Your rep sees that list once a day and can overrule.
  2. Does it answer in the customer's language? Yes, in the language of the enquiry. Your rep approves the draft as always.
  3. What happens when the rep is on holiday? The approval goes to the backup you name. Nothing is sent without a person.
Business case 1

Which enquiry waited too long last week?

Thirty minutes, no slides. We walk through one of your enquiries, from arrival to answer.