Where the border loses money and time

Seized goods

Seizures sit in warehouses — costing money instead of recovering revenue.

Classification

Tariff classification is slow and manual — and errors become duty disputes.

Accountability

A public authority must be able to show exactly what happened, and when.

For importers, forwarders and customs brokers in Belgium

Classification errors become duty disputes and blocked containers. TaxHub shows the reasoning behind every suggested code, so your declarants confirm faster and argue less. EU tariff (TARIC) edition: expected December 2026. Ask for a pilot on your last 500 declarations.

Co-workers for the trade desk

The same catalog, filtered for customs and trade.

  1. Customer service

    Customer Service (inbox and cases)

    Takes over
    Logs every inbound message as a case, answers what your approved knowledge already covers, routes the rest to the right person with a summary, keeps the customer informed until it is closed.
    A person still approves
    Any reply that changes a price, a date or a commitment; any refund, credit note or escalated complaint.
    Works with
    Outlook/M365, Gmail, Zendesk, Teamleader, Odoo …and your ERP or CRM through its API
    Time to live
    6 weeks
    Read the business case Start with this one
  2. Operations Live

    Customs Declaration Prep

    Takes over
    Classifies goods, calculates duty, prepares the declaration from the commercial invoice and packing list. Live for classification (TaxHub).
    A person still approves
    Every code below your confidence threshold; every declaration before filing.
    Works with
    TaxHub, your customs declaration software …and your ERP or CRM through its API
    Time to live
    6 weeks
    Start with this one
  3. Knowledge & reporting

    Knowledge Answering

    Takes over
    Answers staff questions from your approved documents with the source shown — via the Knowledge Broker.
    A person still approves
    What counts as approved content; anything client-facing.
    Works with
    SharePoint, Google Drive, Copilot, Claude, ChatGPT …and your ERP or CRM through its API
    Time to live
    10 weeks
    Read the business case Start with this one

Built for public-sector standards

Public-procurement proven

Our platform was chosen in an open public tender — and we build to the standards those tenders demand.

European by default

Your data stays in Europe, under European rules.

Auditable by construction

Every action is recorded and reviewable, from day one.

Stronger every deployment

Every delivery makes the platform better for the next authority.

Let's talk about your border

A free 3-hour diagnostic session shows where recovered revenue and faster classification are hiding.